There may be instances wherein the vehicle may breakdown due to unforeseen circumstances. During such situations, it is beneficial for customers to get tow trucks at their convenience. The towing service app development undergoes end-to-end processes such that customers are connected with nearby tow trucks; thereby, they can get the services promptly.
Entrepreneurs can manage their business more effectively through online solutions. According to market research.com, online tow truck sectors have revenue of $1.7 billion as of 2018. The tow services sector has been witnessing an annual CAGR 4.7% growth.
The demand and growth for the on-demand service sectors are expected to increase in the next couple of years. Customers require a full-fledged service experience via Uber for tow services applications. In order to offer that, the app must have all the required features.
Features to consider during Roadside assistance app development
The following are the list of the essential features that ought to be part of roadside app development:
Registration: Customers have register by providing their email address and password, or else they can directly login using the social network handles such as Facebook, Instagram, etc.
Service selection: There is a drop-down menu for customers to select the required service from the available list. Customers can also use the search and filter options to optimize the results and find the service according to their requirements.
Share location: Customers can share their current location and get services in a flash. It makes it simpler for the driver to locate the vehicle as the location information is accurate.
Share vehicle details: Customers can share the vehicle information such as model and license plate number for better identification.
Geolocation: Drivers can locate the customers more effectively through the geolocation feature. Likewise, customers can track the drivers in real-time using the geolocation feature.
Prompt updates: Customers will receive updates as the status of the order progress. The push notifications can also be sent to update users on the newly added features and discounts.
Support: The customers can send their grievances to the app’s usage and post queries related to the chatbot’s service.
These features will enhance customer experience with the apps. It is better to have three-separate apps as features and functionalities can be designed according to stakeholders. Major roadside assistance apps such as Urgent.ly and Honk have three separate apps: customers, admin, and drivers app for better functionality.
Revenue streams for Uber for tow truck apps
Monetization strategies are essential for the effective functioning of any business. It is crucial to decide on the revenue streams during the on-demand tow truck app development process. Here are viable strategies to adopt:
Peak pricing: Peak or surge pricing is changing the prices according to the demand. If the demands are low at the moment the normal if more customers are requesting to service them, the price will vary. The variable price will act as an effective way to earn the required profits.
Commission charges: Customers have to pay a small fee for using the platform services. These charges entirely belong to the application owners.
In-app advertising: Advertising is the most reliable method of monetization. The advertisements related to vehicle maintenance supplements or anything related to it will get more attention from customers.
Conclusion
Many startups are gaining recognition among customers for the roadside services and related services they offer. Choose the target audience where there is no global competition so that you can become easily successful in your ventures. Partnering with the best app developers at Appdupe and get the towing service app development processed according to it.
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